Speakers Guild | Patrick Townsend

The author of four ground-breaking books in the inter-related areas of leadership, quality/continual improvement, and recognition, gratitude and celebration. Pat offers audiences insights and practical steps on how to set their organizations on the fast track to the dual accomplishments of increasing both the bottom line and the satisfaction of both customers and employees. In formats ranging from one-hour presentations to highly interactive four-hour dialogues, he draws from personal success in the fields of quality and saying thank you as well as the best-documented lessons on leadership in history.

"Your presentation style was riveting, your ideas compelling, and the attendees’ response extremely favorable."

Intermountain Health Care